Transform Your Aquarium Experience
Discover the perfect blend of elegance and functionality with our latest aquarium wave pump. Designed for the modern aquarist, this pump combines advanced technology with user-friendly features, ensuring your aquatic environment thrives with minimal effort. It’s not just a pump; it’s a game-changer for your aquarium’s ecosystem.
Key Features
- Ultra-Quiet Operation: Enjoy the serenity of your aquarium without the distraction of noise, thanks to the low-noise drive technique.
- Wireless & Remote Control: Stay connected and in control, even when you’re traveling, with WIFI wireless support and remote operation capabilities.
- Personalized Settings: Tailor your aquarium’s environment with 1440 Segment Mode and customizable settings.
- Auto Frequency Control: Seamlessly integrate up to 32 devices for a unified aquarium management experience.
- Adjustable Flow Rate: With 71 gear flow and frequency settings, you have complete control over your tank’s water movement.
- Built-In Safety: Rest easy with safety shut-offs and a fault indicator for easy troubleshooting.
- Strong, Stable Base: The magnetic base with suction cups ensures stability and quiet operation.
Benefits
Our wave pump is more than just a tool; it’s an enhancement to your aquarium. Its sleek design easily blends into your aquascaping, making it virtually invisible. It’s not just about aesthetics; this pump promotes efficient aeration and waste removal, creating a healthier environment for your aquatic life. Experience the peace of mind that comes with knowing your aquarium is in good hands, even when you’re away.
When to Use
Whether you’re setting up a new tank or upgrading an existing one, our wave pump is ideal for any aquarium setup. It’s especially beneficial for those who value a quiet environment and seek a hassle-free way to maintain their aquatic ecosystem.
What Makes It Special?
It’s the combination of quiet operation, wireless control, and full adjustability that sets this pump apart. Its innovative design and user-centric features make it a must-have for any aquarium enthusiast looking for convenience, control, and peace of mind.
SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 5-20 Business days |
| Canada, Europe | 5-20 Business days |
| Australia, New Zealand | 5-20 Business days |
| Central & South America | 5-25 Business days |
| Asia | 5-20 Business days |
| Africa | 5-25 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time (45 days not including 1-3 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of exquisia.shop.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing, you must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of exquisia.shop (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://exquisia.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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